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(ES) Covid-19

Covid-19 protocols

Cleaning and safety has always been a priority for us and is even more so now due to the current situation. We would like to take this opportunity to assure our guests that we are taking additional measures in accordance with COVID -19 guidelines to ensure that your stay will be a safe and relaxing one.

Protocols

Check-in: We offer the option to check-in online via WhatsApp as well as the usual procedure at the hotel.

Hand hygiene:Proper and frequent hand cleaning is carried out by the hotel staff and we ask our guests to do the same to combat the spread of COVID19.

Safety distance: Both staff and guests are required to observe social distancing and use a face mask at all times in public places.

Staff training: Our hotel staff have received specific Covid-19 hygiene training complying with official regulations and guidelines.

Hand sanitizer can be found in public places both inside and outside in the garden.

We are incredibly fortunate to have such a spacious garden (over 3000m2) where observing social distancing is easy. We serve breakfast, lunch and dinner in the garden in the summer and autumn months, weather permitting.

Hygiene measures

Rooms

Our cleaning staff will meticulously clean and fully disinfect the rooms before, during and after your stay, paying special attention to high-touch surfaces like remote controls, window handles, switches, etc. The bedding is cleaned at more than 60º

Public spaces

Public spaces will be continuously cleaned and disinfected throughout the day, especially surfaces, door knobs and room keys.

The public toilets on the ground floor and in the garden will be cleaned with greater frequency.

Some decorative objects (cushions and rugs) have been removed from the hotel guest rooms.

Extra pillows and blankets have been removed from the room. Please ask a member of staff if you require extra bedding.

New flexible Cancellation Policy

Reservations can now be cancelled free of charge up to 48 hours before the reservation date.